Payment & Shipping

Here you can find our information about delivery time/delivery period and shipping costs

Payment and shipping

The following conditions apply:

Shipping conditions

We ship within Germany and to the following countries: Austria, France, United Kingdom, Switzerland, Liechtenstein, Spain, Italy, Belgium, Netherlands, Luxembourg, Denmark.

Shipping costs (including value added tax)

Deliveries within Germany (Germany):

We calculate the shipping costs according to shipping weight:

Until 450g: 2,20 EUR
over 450g and services where we have to send back one hörbert: 6,80 EUR

From an order value of 210,00 € we deliver free of shipping costs.

Deliveries abroad:

We calculate the shipping costs abroad according to the shipping weight:

Switzerland:
to 450g: 4,40 EUR
over 450g and services where we have to return a hörbert: 14,22 EUR

EU:
to 450g: 3,80 EUR
over 450g and services where we have to send back one hörbert: 12,82 EUR

From an order value of 210,00 € we deliver free of charge abroad.

Shipping times

As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 2 – 4 days, in case of deliveries abroad within 4 – 7 days after the conclusion of the contract (in case of agreed advance payment after the date of your payment order).
Please note that there is no delivery on Sundays and holidays.
If you have ordered articles with different delivery times, we will send the goods in one joint shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

Deviations of the delivery times can occur after our dispatch due to the COVID-19 crisis in an unforeseeable extent, this is beyond our control.

If you pick up the goods yourself, we will inform you by e-mail about the availability of the goods and the collection options. In this case no shipping costs will be charged.

Accepted payment methods

– cash on collection
– Prepayment by bank transfer
– Payment by PayPal (credit card, direct debit, invoice if applicable)
– Payment by instalment purchase (via PayPal)

If you have any questions, you will find our contact details under “contact us”.