Questions about hörbert

My recording has disapeared or is not there. What went wrong?

Prerequisites for successful recordings:

The hörbert 2021 model – the one with the rotary knob for switching on and off – can record all sources it plays simultaneously.

– The prerequisite for this is that the memory card has been prepared in advance and the desired playlists have been defined where recordings are allowed.
– If you want to record Bluetooth streams, the Bluetooth and pairing functions must first be activated on hörbert.
– If you want to record internet radio, hörbert must first be connected to your home 2.4 GHz Wi-Fi network, and one or more suitable web radio URLs must be assigned to the desired playlist.
– If you want to make voice recordings using the built-in microphone, the microphone function must be activated on hörbert.

All the above-mentioned settings can conveniently be made using hörbert’s so-called Browser Set Mode. Please also refer to our user manual for hörbert with the Butterfly firmware.

Attention: there must at least be one audio file on the playlist already.

Once everything is set up and hörbert is turned on in standard mode or Bluetooth speaker mode, you can start a recording by pressing the black and the grey button simultaneously. This is the standard method for starting a recording. Press the black button again to stop and save the recording.

In Browser Set Mode, you can also configure in the Expert Menu that a recording should start when a playlist button is pressed and held. This is necessary, for example, for hörberts that only have three large playlist buttons and do not have a black or grey button.

As a visible indicator that a recording is in progress, the red LED behind the opening for the built-in microphone lights up. You can see the LED from the front of the hörbert device.

If the LED does not light up, the recording did not start. Please try again and make sure the recording function is enabled for the desired playlist.
There are also hörbert devices manufactured between October 2021 and December 2022 that do not have a built-in voice microphone. In this case, hörbert plays a confirmation tone to indicate that a recording is in progress.

 



Attention:

  • In order to successfully start a voice recording or an Internet radio recording, you must first have pressed a playlist permitted for these recordings on the hörbert front page. For Internet radio recordings, hörbert must be playing the web radio station you want to record. To pair hörbert with a Bluetooth transmitter and start a Bluetooth recording, hörbert must be in Bluetooth speaker mode. You switch hörbert to this mode by pressing the rotary knob twice in quick succession. In other words: On-Off. hörbert is then not off, but in Bluetooth speaker mode and can now be paired with your transmitter.
  • At least one audio file should already be present on the playlist before the recording attempt.

  • Voice recordings are played once immediately after stopping and saved after the last played file in the respective playlist.

    Bluetooth and web radio recordings are saved at the end of the playlist. ATTENTION. If a voice recording has not been saved, it is also possible that someone has activated parrot mode on your hörbert in browser set mode. For all playlists that have not previously been set to allow voice recordings to be saved there, the recording will then only be played once and then deleted directly by hörbert.


  • To stop the recording, press the black button. The recording will then be saved. If you have selected a different recording mode, e.g. start recording by pressing and holding a playlist button, you can also press the same button again to stop the recording. You can also turn the rotary control to stop recording. ATTENTION: The recording will not be saved if you switch off hörbert before you have properly stopped the recording.

  • If your recording is not available afterwards despite following all the tips above, it could be because the contents or the file system of your memory card is fundamentally mixed up. In this case, you can try the following: Make a backup of the memory card by using your file manager to copy all the contents to a backup folder on your computer hard drive. Then format the memory card in FAT32 format (or if this is not selectable, also FAT, EXFAT, MSDOSFAT format.) Then copy the data 1:1 back to your memory card. Use the browser set mode to redefine which playlists you want to release for which recording types. Try the recording again. If you get stuck, please write to us using the contact form.

* Prices including 19% VAT