Why We Emphasize Service
Every day we do everything to ensure that you and your child are happy with the hörbert and remain so. Not only does every hörbert team member embody the company philosophy. We offer competent and friendly customer service for your concerns. There should be no unanswered questions.
The hörbert customer service
Every enquiry is justified – we live our customer service by this motto. Whether it’s a comprehension problem, a technical issue, questions about the software or a firmware update. We’ll find a solution!
By the way: we always communicate news immediately in our newsletter – especially when it comes to major updates such as the hörbert firmware: Don’t miss any news and head over to the newsletter registration.
You can reach us at any time via our contact form.
Repair instead of throwaway society
A sustainable and environmentally friendly company philosophy cannot be taken seriously if great value is not placed on truly excellent service. It would simply be a contradiction. After all, we always advocate for conscious consumption and environmental protection. Therefore, it is very important to us to pull out all the stops to repair an existing product in the event of damage. The alternative would be a new product, which would not be sustainable. We also see every hörbert music player as unique. Each hörbert has its own soul, so to speak, making it always worthwhile to contact the service.
Over the years, our service has slowly but surely established itself as an integral part of hörbert and can no longer be imagined away.
Here you can find the service.